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Queues, the charting modal, prescriptions, schedules, and messages.
Your daily routineThe order to work your queues in as a provider: what to open first, what each sidebar badge counts, and the two dialogs that meet you at login.
Async visits queueThe ASYNC Visits board: the To Do, In Progress and Done tabs, every filter and row action, and why a Claim button can be greyed out.
Complete a visit — the charting modalThe visit charting workspace: its four steps, every control in each one, what blocks the decision, and exactly which click finishes an async visit and a sync visit.
Sync visitsThe SYNC Visits page: today's schedule, the weekly calendar, starting a live video visit, and how an admin creates, reassigns or reschedules one.
Manage your schedulePublish the hours patients can book: where the availability manager actually lives, the network operating-hours rule, reduction approvals, and Google Calendar busy time.
PrescriptionsEvery prescription your network has written: the three fulfilment paths, the review window before a queued script auto-sends, and the exact wording of every failure.
OrdersEvery patient purchase in your network on one table: how to name the blocker holding an order, what each status means, and what a network role may and may not change.
MessagesOne inbox for patients and your network team: filters rather than tabs, what really marks a thread read, and how a patient reply moves a visit back into your queue.
PatientsSearch every patient at the clients your network serves, and open the patient record to read forms, visits, orders, prescriptions, labs and documents.